谈判的语言艺术-邢春如主编-沈阳辽海出版社-龙空推书

书名：谈判的语言艺术
作者：邢春如主编
出版社：沈阳：辽海出版社
出版时间：2011
页数：238
ISBN：9787807117131
SS号：96024577

《谈判的语言艺术》简介
一、谈判准备：不打无准备之仗
二、巧妙入题，营造气氛
三、语言攻心，不战屈人
四、以我为主，张扬实力
五、赞美推崇，真诚激导
六、旁敲侧击，探彼虚实
七、语言灵活，措辞委婉
八、虚实结合，巧用暗示
九、出奇致胜，巧言攻坚
十、进退有度，掌握主动
十一、沉默应对，以静制动
十二、掌握技巧，说服对方

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