我们经常需要花费大量的时间来处理客户咨询和各种问题，现在为您推荐几个亚马逊卖家常用的客服回复客户的英文模板：

销售篇

价格payment

1、非美国，10 个以下，及不能讲价类

免运费

Dear friend,

How are you today?This is ______.

Thank you for you offer and it will be a great pleasure to do business with you.

You know we have to shoulder(负担) the shipping fees(费用),thus(因此) the price we have here is already very low and competitive. Hope you can understand. Have a nice day.

含运费

Dear friend,

How are you today?This is ______.

Thank you for you offer and it will be a great pleasure to do business with you.

The price we have here is already very low and competitive,so the lowest price we can provide is showed on the listing.

Hope you If you have any questions,pleases feel free to ask me.

Have a nice day.

2、能讲价类，但不能满足顾客的出价，能提供小折扣

Dear friend,

How are you today?This is ______.

Thank you for your interests in my item.

Perhaps we can’t accept the price you offer. I’m sorry for that. In fact the price is reasonable .We only have a little/low benefit(利润) .But, we are willing to offer you some discounts if you buy more products at one time.

If you buy more than 5 products , we will give 5% discount to you .

If you have any other questions,please tell us.

Have a nice day.